Store Setup
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Content Management
Email/SMS Notifications

Automatic Email Reminders

3min

Overview & Purpose

These are the personalized order notifications that are designed to look and feel like your other marketing materials can inform customers about their orders.

Configuration

The Automatic Email Reminders section is divided into two tabs Default Reminder and Additional Reminders.

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Note: None of the email reminder services will be active at first. To use the services, please ensure the 'Mailgun' external service is configured with your website. To activate any of the email reminder statuses, please contact your OnPrintShop support consultant.

Admin can even set frequency, like the number of days’ intervals at which email reminders should be sent for the above scenarios. Such reminders can be configured using the ‘Email Marketing Reminder’ sub-section added in Content Management Module.

‘Mailgun’ integration would be mandatory for sending ‘Reminder Emails’, you can enter its API key as well as other necessary details under the ‘External Service Settings’ section in the admin panel.

Action Menu

Edit

This will load the default content of the email. You can make content changes according to your business needs and variable usage.

Reminder Settings

These emails are sent on schedule i.e. after a certain time interval. Thus, we have given Admin the flexibility to add the interval and set the number of notifications to be sent. As stores work on a different business model, we have given an option to choose the customer type.

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