Cookie Configuration

overview the cookie consent enhancement feature helps businesses manage customer cookie preferences in a transparent and privacy compliant way it allows store owners to display a cookie consent banner on the storefront and gives customers the ability to accept, reject, or customize their cookie preferences this enhancement ensures that non essential tracking technologies, such as analytics and marketing tools, only run after customers provide their consent it also helps businesses comply with privacy regulations like gdpr and ccpa while improving customer trust and transparency the system includes both admin side configuration options and storefront functionality for customers purpose the main purpose of this enhancement is to ensure that customer consent preferences are properly respected across the storefront previously, tracking tools such as analytics and marketing cookies could continue running even when customers rejected cookies with this enhancement, all non essential cookies remain blocked until customers explicitly allow them the system also stores customer preferences securely so their choices continue to apply during future visits how the cookie consent system works when a customer visits the storefront for the first time, the system checks whether a cookie consent preference already exists if no consent is available, a cookie banner appears on the screen until the customer makes a choice, all non essential tracking cookies remain blocked the customer can then choose one of the following options accept all cookies allows all cookie categories reject all cookies rejects all non essential cookies manage preferences saves the customer’s selected preferences once the customer makes a selection, the system stores the preference and automatically applies it across the storefront on future visits, the saved preference is automatically reused, and the cookie banner will not appear again unless the consent expires or is reset admin side configuration a new section called cookie preferences is available under site settings inside this section, administrators can configure and manage the cookie consent banner for the storefront the existing cookie consent settings will be replaced with this new configuration system cookie banner general settings this section allows administrators to control the visibility, behaviour, and storefront availability of the cookie consent banner enable or disable cookie banner administrators can decide whether the cookie consent banner should appear on the storefront when enabled, customers will see the cookie banner based on the configured settings when disabled, the banner will not appear load cookies without consent this setting controls how cookies behave before customer consent is provided if the setting is enabled, non essential cookies such as analytics and marketing cookies will only load after the customer accepts them if the setting is disabled, cookies will continue loading automatically when the page opens, which matches the current system behaviour by default, this option is disabled store availability options administrators can choose where the cookie banner should appear the available options are all stores the banner will appear on both b2c and b2b storefronts all public stores the banner will appear only on public b2c storefronts and will not appear on b2b storefronts consent modal the consent modal is the first cookie banner displayed to customers when they visit the storefront for the first time its purpose is to inform users about cookie usage and allow them to quickly accept, reject, or manage cookie preferences administrators can customize the appearance and behaviour of the consent modal according to their storefront design and privacy requirements layout the system provides multiple layout options such as box, box inline, box wide, cloud, cloud inline, bar, and bar inline these layouts help businesses choose how the cookie banner should visually appear on the storefront position administrators can also configure the position of the consent modal on the screen depending on the selected layout, the banner can appear at the top, middle, or bottom of the page bar layouts are displayed as full width banners either at the top or bottom of the screen flip buttons allows reversing the order of action buttons equal weight buttons makes all action buttons appear with equal visual importance the consent modal ensures that customers can clearly understand cookie usage and make an informed decision before non essential cookies are activated preference modal the preference modal allows customers to manage cookie permissions in a more detailed and category based manner when customers click the manage preferences button from the consent banner, the preference modal opens and displays available cookie categories along with their descriptions administrators can configure the preference modal layout and positioning based on their storefront requirements layout the available layout options include box, bar, and bar wide position for bar and bar wide layouts, administrators can choose whether the preference modal should appear from the left or right side of the screen the preference modal also supports the flip buttons and equal weight buttons functionalities customers can use this modal to enable or disable optional cookie categories review cookie descriptions save their preferences accept or reject all cookies note necessary cookies always remain active because they are required for the website to function properly themes the cookie consent system allows administrators to choose different visual themes for the cookie banner and preference modal themes help ensure that the cookie consent interface matches the overall storefront branding and user experience administrators can select the theme that best aligns with their website design while maintaining clear visibility and accessibility for customers each theme changes the visual appearance of the banner, including colors, background styles, and button presentation cookie banner text configuration the cookie banner text configuration section allows administrators to customize all textual content displayed within the cookie consent banner this helps businesses provide clear and transparent information regarding cookie usage while maintaining their preferred communication style and branding administrators can configure the following content for the cookie banner title the main heading displayed on the cookie banner description informational text explaining why cookies are used and how they help improve the customer experience button labels administrators can customize the labels for the accept all, reject all, and manage preferences buttons these configurable text options help businesses maintain consistent communication and improve customer understanding of cookie usage cookie preference modal text the cookie preference modal text configuration section allows administrators to customize the content displayed within the detailed cookie preference popup this configuration helps provide customers with a clear explanation of different cookie categories and how their data is used administrators can configure the following content modal heading the main heading displayed in the preference modal title the subheading displayed with the description description detailed information explaining cookie categories, their purpose, and how customers can manage their preferences action button labels custom labels can be configured for the accept all, reject all, and save preferences cookie category content customers can manage consent for different cookie categories through the preference modal the available categories include necessary cookies these cookies are required for the website to function properly they are always active and cannot be disabled analytics cookies these cookies help measure website usage and performance the supported services include adobe analytics, google analytics, and google tag manager (gtm/ga4) marketing cookies these cookies are used for advertising, personalization, and remarketing purposes the supported services include facebook pixel, klaviyo, google conversion tracking, mailchimp e commerce, and active campaign customer consent logs the system stores customer consent activity for tracking and compliance purposes consent logs are saved under the site logs section in a file named cookie consent the logs include information such as consent id, page url, ip address, date and time, and selected consent categories these logs help administrators maintain audit records for privacy compliance front store cookie banner when customers visit the storefront, the cookie banner appears according to the admin configuration the banner cannot be closed without customer action customers must either accept, reject, or manage their cookie preferences manage cookie preferences if customers click the manage preferences or let me choose button, a separate preference popup appears from this pop up, customers can individually enable or disable optional cookie categories such as analytics and marketing cookies then accept, reject, or save the choices the customers made necessary cookies remain permanently enabled because they are essential for website functionality