General Configuration

manage zones manage zones a shipping zone depicts a geographical area, where you ship your products defining zones give you control over comfortable shipping as your business expands you can add more shipping zones in your service as required if the customer enters an address that is not located in one of your defined zones, they will receive a shipping error message at onprintshop you can define the shipping zones based on countries, country and state, or country and zip code these zones will be available when the customer chooses a weight based or quantity based method these zones will help nearby shoppers to also have an added option of local pickup to create shipping zones, set up the shipping zones as guided below – shipping price setup configuration shipping price setup configuration for setting up the zones, you need to first manage the shipping price setup setting click on the "click here" link mentioned in the notes the setting is applicable only for the weight based and quantity based shipping method you can set the shipping price based on any country, state, or zip code creating a shipping zone by country creating a shipping zone by country this will help you set a price for the whole country, i e all the states, provinces, or territories you can add single or multiple countries into a country wise shipping zone go to admin>> store configuration >> shipping method >> manage zone >> +add button fill in the form name — an internal name for your zone (like "europe", “north america”, “south america”) approx delivery days – enter the approx delivery days click on ‘ save and continue ’ select a country or a list of countries to include in this zone you can add countries from all countries list and transfer it to the empty list once done, click on ‘ save ’ note the countries which are not selected in any zone will be considered under default zone creating a shipping zone by state/province creating a shipping zone by state/province this will help you create a zone that consists of several states/provinces keep the shipping price setting to country and state add a custom zone from the zone management button click on ‘ add ’ fill in the form name — an internal name for your zone (like "europe", “north america”, “south america”) approx delivery days – enter the approx delivery days click on ‘ save and continue ’ it will redirect you to the page where you can add the states for the selected countries click on the " assigned state " link it will move to the add state tab select the country, and add or edit the states for the selected country click on save when finished assign the states to the zone using the ‘manage states’ tab you can also add multiple states using the import function creating a shipping zone by zip/postcode creating a shipping zone by zip/postcode shipping zones created based on zip codes represent a specific geographic area that can be defined for delivery these zones are useful for customers who want to pick up their items in store zip codes and postcodes include numbers and/or letters to create a zip/post code based zone, set the shipping price setup based on – country and zip codes add a custom zone from the zone management button click on the ‘ add ’ fill in the form name — an internal name for your zone (like “north india”, “downtown”, “travis country”) approx delivery days – enter the approx delivery days click on ‘ save and continue ’ assign the zip codes to the zone using the ‘manage zip code’ tab you can add comma separated values or use the wild card character ' ' to define the zip codes (e g – cb23 ) e g zipcode 85 , this will cover all the zip codes of phoenix in arizona(us) ranging from 85001 till 85055 and can handle all possible future values at the front store, once the customer enters any zip code, then the codes will be searched according to the initial constants also, according to the zip codes, the prices will be shown from the entered wildcards, the most relevant zip code will be chosen by the system, to create a match and display prices for example – according to the picture below if the zip code entered by the customer at the front end is 380005, then the 380 patterns will be taken into consideration for related processes click on save when finished these shipping zones created will be displayed with a trash icon, thus making it easy for you to manage a large number of zip codes this also eradicates the concern/pain of scrolling the zip code list package configuration package configuration manage master packages manage master packages with this option you can create master packages that can be used in creating packages for all products you can use these master packages in https //docs onprintshop com/user manual/third party shipping#cds9x admin can create multiple master packages with different box size configurations such as – weight, length, width, and height these master packages can be created for standard as well as the custom size products create master package from – admin >> store configuration >> shipping method >> package configuration >> manage master packages add a master package to add a master package click on add button some of the important fields to fill in while creating master packages are – select product type – while creating packages, you can select the product type this will be helpful while creating product shipping packages for both standard and custom size products package name – this will be displayed (in the drop down) while creating product packages weight class – define the weight unit for calculating the package weight max single package weight – define the maximum weight that can be added to this package box weight – this is the package box weight when it is empty package shipment charges and label generation will include product weight as well as box weight material thickness – the thickness of the material used for manufacturing the product this will also be used to calculate the total product weight dimensions – define the package’s length, width and height the master packages created will be listed in a dropdown while creating product shipping packages selecting any master package will automatically fill the box configuration as set while creating master package product wise package product wise package configure product wise or product option wise shipping packages, you can enter details such as weight class, max weight, length class, package length, weight, height, etc you can also add box weight which can be used in the calculation of package shipment weight here, you can configure multiple packages for a product out of the configured packages, the best package combination with minimum wastage will be used for calculations for shipping rate & label generation example you have assigned three packages to a product, with max weight 40 lbs, 30 lbs, and 20 lbs respectively if total product weight in order is 100 lbs, then the system will auto pick ‘two packages’ of ‘40 lbs’ and ‘one package’ of ‘20 lbs’ if total product weight in order is 110 lbs, then the system will auto pick ‘two packages’ of ‘40 lbs’ and ‘one package’ of ‘30 lbs’ thus, leaving no space for wastage for the products not having the packages configured, the default shipping configuration values will be taken there is a revised screen that will show a summary of all the products with the details of their configured package the screen shows all the products with their configured package click on the edit icon to edit the packages or to configure a new package a not set symbol indicates no packages are configured for the product thus, the system will consider the master package all the product sizes and its attribute is displayed if the package is configured attribute wise for custom size products, you can define different methods for calculating the shipping pricing for the online shipping method you will have a choice to define any one method from the 2 methods sheet / rigid in the pricing method, the system will calculate the box size of the package to be sent in the shipping api call for this method, admin can define the additional space to calculate the most suitable package considering the material thickness, max weight, box weight and product dimensions roll material in this pricing method, the height and width of the package will be fixed, and the box depth will be a smaller number from the height and width of the product dynamic height calculation dynamic height calculation in the current business model, custom shipping packages are created within the height range allowed by third party shipments based on the ordered product quantity thus, the height of the package is dynamic and based on the ordered quantity for this, we have added a dynamic height calculation for shipping package of standard products following this you'll get an option named – ‘height calculation’ in the product shipping packages configuration follow the steps below to configure packages with dynamic height – set height calculation as ‘dynamic height’ this will display a column – material thickness here, enter the per unit thickness of the material (per piece) material thickness the thickness of the material used for manufacturing the product next, enter the additional height to be summed with the dynamic height additional height the increase in height of the product due to the packing material dynamic height calculation will be carried out only for the product with the following pricing method range based with multiplication range based without multiplication fixed quantity & price dynamic height calculation dynamic height = material thickness quantity in particular package the system’s calculation for package allocation is shown below with an example – the dynamic height of the package will be calculated and will be auto displayed in ‘package configuration’ while creating ‘shipment label’ while creating the shipment package, the system will automatically pick the package with the least wastage keeping the count of the package boxes minimum note dynamic height will only be calculated if the material thickness is configured if it is not configured then the height configured in ‘product shipping package’ will be taken into consideration import package configurations import package configurations you can also import package configuration for all shipping methods from the admin >> store configuration >> shipping method >> any shipping type >> product shipping packages >> import package configuration the interface is almost similar to other import pages if the master package is to be selected, id or title is to be imported for it product options wise package product options wise package if you have some product options that will be shipped in fixed packages, you can create them from the product options tab here, you can configure shipping packages for option wise or product specific option wise while creating the package, you can enter details such as weight class, total weight, length class, package length, weight, height, etc shipment package calculator shipment package calculator this section lets you calculate the best fit box and the right number of box packages required for order shipment all by yourself, for an existing product, or any custom product here, the first selection is product type if chosen existing , then the ‘select product’ dropdown will list all the products if the selected product packages are configured with ‘size with product options’ then additional options of the selected product having input type dropdown, radio and checkbox will also be displayed next, enter the order weight and height calculation method – default or dynamic height if chosen custom , then only enter the product weight next, define the product shipping packages here, the configured product packages will be displayed admin can anytime add new packages using the +add button when done click on the calculate package button this will display the best package summary with all the details along with the package combination summary with package wastage shipping settings shipping settings there are certain features made available in the shipping address setting that you can implement on your onprintshop web store services such as address validation, auto address search can help save you from wrong addresses follow the article to understand more about the features – address validation service address validation service your ecommerce business gets affected to a great extent if you get the wrong delivery addresses to overcome the issues faced with false addresses, we have introduced this new feature named – ‘address validation service’ using this customers will now easily validate the address they have added while placing an order leaving no room for any unrecognized or wrong address for this, admin will have to configure all the required details of the selected shipping method (works only for usa region) go to the store configuration >> shipping method >> shipping address setting >> address validation service select the validation service that you want to implement on your website you can select only one shipping method at a time blind shipping blind shipping the term blind shipment is when the end customers of a shipment don’t know who is the shipper in other words, they are in “the blind” this type of shipment is useful for the sales agent and distributors who want their goods to be directly shipped to the default stores without revealing their actual identity this is majorly helpful to conceal if a product/order was shipped from a ‘third party vendor’ for this feature, go to store configuration >> shipping method >> shipping address setting >> blind shipping under the ‘blind shipping’ dropdown, select whether you want to enable the feature for store or default store, or both blind shipping cost – this additional cost will be added to the order price if the customer has selected blind shipping this will be easily managed on the front side just by checking the ‘blind shipment’ option at the time of check out and selecting the from shipping address auto address search service auto address search service we have provided an auto address search feature wherein your customers will get auto suggestion in their address blocks although, they will have full liberty to ignore the provided suggestions and enter their details to make the feature work on your website, go to store configuration >> shipping method >> shipping address setting >> auto address search service we have used the google api for this feature, thus select the ‘auto address search service’ like google you get the option to select that where customer will get, the auto suggestion option – it can be address line 1, address line 2, city, zip code, company name api key – create a new project in google developers console and get the ‘google map api key’ enter the key in this field offline order address offline order address when the shipping and billing address of the customer is not available, the admin can set and use the default address in the offline order address once the admin has enabled the "use fix address for offline order" setting from the above screen, the admin will be available add a default address enter the details for the default address and save ask for confirmation when enabled, the system will pop up a confirmation before placing an offline order with the default address after applying settings, when the admin goes to place an offline order and the customer's shipping and billing addresses are not submitted, the default address is displayed this enables the admin to quickly add the offline order combined shipping options combined shipping options to simplify the shipping process, admins can create groups of shipping types and display only the most cost effective option to customers during checkout this feature can be managed from the combined shipping options section available on the shipping settings page, where admins can configure and organize multiple shipping methods into groups when customers place an order, the system automatically displays the lowest priced shipping option from each group, helping them select the most economical delivery method for their products import shipping price import shipping price import shipping price is available for both the weight based and quantity based shipping methods in separate tabs click to download the file as per your requisites using the link provided in the next steps, there is help provided to guide you with filling in the prices in the downloaded excel file once the file is ready to upload, go to the next step (step 3) and upload your file the imported data summary will appear with a total number of valid, skipped, and correct records, along with an ‘ import ’ button at the top right so you can choose what to do next