Designer Studio & Images
Can we integrate HTML 5 designer studio on my existing website?
Yes, studio integration is possible on your existing website. Please connect with us at [email protected]
How many options are there for design preview in the designer studio?
There are two options for the design preview: PDF and JPEG (Default is PDF). To change the setting of the design preview, please follow the below steps:
- Go to the Admin >> Designer studio >> Studio Settings.
- Search “Option for design preview” and change the settings according to your requirement.
Can we have an Interactive 3D Design Preview for products?
Yes, we have introduced interactive 3D previews for your products in the V9.0 Release.
After selecting the products and customizing the design, it will help your customers to know exactly how the product will look once it is printed. (Note: It is an Add-On feature)
We are offering two types of previews considering different types of products:
- 360° Preview – This preview is available to single-page or multi-page flat products like business cards, letterheads, brochures, pocket folders, etc.
![Document image Document image](https://archbee-image-uploads.s3.amazonaws.com/HFxpYr6_aO5gwA1HN_Pyx/9wO-nY-LunEbACjeVaGly_flat-product-360-degree.gif)
- 3D Model Preview – This preview is available for model products like mugs, t-shirts, pillows, etc.
![Document image Document image](https://archbee-image-uploads.s3.amazonaws.com/HFxpYr6_aO5gwA1HN_Pyx/KCrdvqwDUEuHI4yAuLJ_q_smaller-size-3d-preview.gif)
We also support custom models for other products like stubby holders, bottles, etc. with additional cost depending on its model creation complexity.
To show the 3D preview to your customer, first, you will have to configure the 3D Models and then assign those models to the respective product.
Can we add some watermarks in PDF Preview so that our customers cannot take the file to some other Printer?
We have already added a watermark, "PROOF" but it won't visible when you do the PDF Preview while you are logged in as Admin in the Designer Studio.
If you want to check the watermark then, please try it on some other browser making sure that you are logged in as the customer and not as admin.
Is it possible to allow customers to have a color change option in PDF Block Template for Texts?
Yes, it is possible. You need to set the Font and Color options in the “Block Specific Personalization" property from the Manage Properties and need to disable the "Style Lock" for that Block.
Does Photobook support the block PDF template?
Yes, now while creating the photobook products, you will have the option to create block PDF templates.
How does color mapping CMYK/RGB work in Designer Studio?
Designer Studio only supports RGB colors to be shown on screen.
We are generating the print-ready file with CMYK colors only if the customer has chosen the color from the color picker. Here, all the colors are added from the backend, so the mapping of HEX(RGB) to CMYK will be correct.
But, if the customer is not choosing the color from the inbuilt color picker in that case we do not have hex to CMYK binding of the color which the customer has entered. In that case, we are generating a print-ready file with the RGB colors to match the output.
If you want the customer's entered CMYK color in the print-ready file than, we have one setting for that to use the CMYK color. But here, in that case, there can be chances of the differences in print-ready file color and designer studio color as the designer studio will show RGB equivalent color and the print-ready file will be generated using pure CMYK color.
For RGB/CMYK mapping we have provided a mapping section where you can define the RGB value and associate a CMYK color value with it as per your printer’s specification. Check RGB/CMYK Mapping Section in Color Settings.
Can we change the Crop marks' line color?
Yes, you can change the Crop marks line color with the help of the settings available in the Designer Studio setting.
Please follow the below steps to change the Crop mark line color:
- Go to the Admin >> Designer studio >> Studio Settings.
- Search “safe margin line” for Safe Margin and change the colors as per your requirement.
- Similarly, search “cut margin line” for Cut Margin and modify the colors.
Do my Clip Art supports Color Gradients?
From v9.0, the Clipart section will have 45+ clip arts with gradient colors for a better and creative design experience:
![Document image Document image](https://images.archbee.com/HFxpYr6_aO5gwA1HN_Pyx/3fWX9fHxQKtJTcpJHFfwn_clipartgradientimages.png?format=webp)
Your customers can select and add the gradient color clipart to your product. It also allows to customize the gradient colors:
![Document image Document image](https://images.archbee.com/HFxpYr6_aO5gwA1HN_Pyx/e28fxK4KaXgOydBHKHZ0p_clipartgradientimagescoloroptions.png?format=webp)
Why my custom uploaded fonts are not showing in the designer studio?
If the fonts you uploaded from the Designer Studio >> Studio Fonts do not appear in the designer studio, then click on Publish Font for Designer button.
Can I change my text to Capitalization or Title Case of Text?
Yes, in the Text Editor we have buttons for changing the cases of the selected text. Using this editor, the texts can be transformed into UPPERCASE, lowercase, or Title Case:
![Document image Document image](https://images.archbee.com/HFxpYr6_aO5gwA1HN_Pyx/FSiK4EG-SpXj81T47xRje_capitalizationcasetext.png?format=webp)
Can we allow entry of Negative Value in Character Spacing?
Yes, while designing any of your products, you and your customers can enter negative values (up to -200) while specifying the character spacing.
![Document image Document image](https://images.archbee.com/HFxpYr6_aO5gwA1HN_Pyx/LX6qO3vUmauQYQu2nTf5p_negativevaluecharacterspacing.png?format=webp)
Can we restrict the product size drop-down to change product size in the studio?
Yes, you can restrict the product size drop-down to change product size in the studio. Please follow the below path to enable the setting:
- Go to the Admin >> Designer Studio >> Studio Settings.
- Search for “Restrict product size” and enable the option.
What are the image file types accepted in the system?
There are several file types accepted in the system but they vary according to the upload locations. Check out the following file formats for different locations –
- Upload Center - JPG, JPEG, GIF, PNG, EPS, AI, PDF, ZIP, TAR, RAR, CDR, PSD, SVG
- Additional Info Page - JPG, JPEG, GIF, PNG, EPS, AI, PDF, ZIP, TAR, RAR, CDR, PSD, PDF, DOC, DOCX, XLS, XLSX, CSV
Note: The file formats are customizable, please contact the technical team in case you look for any more file formats to be allowed/disallowed in the system.
What does image resolution mean?
Resolution refers to the number of pixels in an image. Resolution is sometimes referred to by the width and height of the image as well as the total number of pixels in the image.
For example, an image that is 1600 pixels wide and 1200 pixels high (1600x1200) contains 1,920,000 pixels (or almost 2 Megapixels).
How can I save customers from uploading low-resolution images in Designer Studio?
It is possible that your customers may upload a low-resolution image and may continue to order. This will overall decrease the print quality and lead to the delivery of blurred orders.
To save customers you can manage a setting Show warning message if any page has a low resolution or empty image placeholders from Designer Studio >> Studio Settings.
How does the image quality check work in OnPrintShop?
Image quality check returns Low, Medium, and High values for every image added in the Designer Studio.
![Document image Document image](https://images.archbee.com/HFxpYr6_aO5gwA1HN_Pyx/no2UwoMKBBrkUmMPW7Wan_imagequalityfaq.png?format=webp)
In our OnPrintShop system, we run a series of calculations and return the image quality value to the customers. Consider an image (as shown in the image above) with Height and Width – 1920 x 1280 Here, the width of the image is 1920 and the height is 1280. Suppose, you add this image in the studio with width and height – 1286 x 857 Converting this into Inches:
- Width = 1286/72 = 17.86
- Height = 857/72 = 11.9
Converting this height and width (inches) into DPI:
- 1920/17.86 = 107.5
- 1280/11.9 = 107.5
The average DPI of height and width is 107.5 Now, the system will check the Studio Setting – Configure minimum dpi to avoid poor image quality and Configure minimum dpi to achieve high image quality
![Document image Document image](https://images.archbee.com/HFxpYr6_aO5gwA1HN_Pyx/iUwAMQ5lHaZVZJYfN3lzb_imagequalitysettingfaq.png?format=webp)
If the DPI is less than 72 then, the image will be considered of Low Quality. If the DPI is greater than 150 then, the image will be considered of high quality. The DPI of the image above is 107.5 thus the image is of Medium Quality.
Why do the preview images get blurred when they load?
If the product preview image is very big and the DPI, Maximum Width, and Height are set low, then the preview image will look blurred.
Similarly, if the preview image is very small and the DPI, Maximum Width, and Height are set high, then the preview image will look blurred.
So, it is recommended to set the DPI, Maximum Width, and Height according to the Product Size i.e. the Product Preview Image.
![Document image Document image](https://images.archbee.com/HFxpYr6_aO5gwA1HN_Pyx/FMF81RCwW35oPWsvzxvgb_previewimagsettingfaq.png?format=webp)
Why the color does not get applied to promotional product t-shirts? (preview image getting loaded without color)
If the preview image does not load with the color, then it is possible that the Default Images uploaded for the t-shirt product are not correct. You can create the Product Default Images by following the steps given on Product Mask Image Creation and later upload the correct default images for the T-Shirt Promotional Product. To upload the images, go to,
- T-shirt Product >> Promotional Tab
- In the Size & Page tab, upload the default images according to page names.
If the problem persists then, connected with our support and technical team at [email protected]
Why my templates are not loading with images?
Templates do not load with images because of the following reason –
- After you switch from the OnPrintShop domain to your parked domain, make sure you are always opening/using the new parked domain. If you are still using the OnPrintShop domain after your domain is parked, then the templates will load without image only.
- Use the parked domain and if the problem persists then contact [email protected]
Can we allow our customers to transfer the photos from Smartphones to Desktops?
Yes, you can allow your customers to upload photos from their mobile (cell phone) using the QR Code for easy personalization especially useful for Photo Prints Products.
To make this feature available in the Designer Studio, you just need to enable the feature from Admin >> Designer Studio >> Studio Settings >> Common >> Image Section tab:
![Document image Document image](https://images.archbee.com/HFxpYr6_aO5gwA1HN_Pyx/T9FZnIb-Pgn9uELsE0MPE_studiosettingsmobileuploadenable.png?format=webp)