Frequently Asked Questions
Payments & Currencies
6min
payment payment how can i provide a payment method to selected customers only? how can i provide a payment method to selected customers only? you can provide a payment method to selected customers via a setting configuration click on edit (edit – pencil icon) of any payment method and select available to as default store or all stores can i manage the payment status? can i manage the payment status? yes, you can manage the payment status follow the below steps to manage the payment status navigate to admin >> store configuration >> payments method >> manage payment status (top right corner) you will be able to manage various payment statuses from this section add, edit and delete payment status according to your business model can we disable any payment method based on the cart sub total? can we disable any payment method based on the cart sub total? yes, we can restrict the availability of a payment method at the checkout page for a specific price range i e to the product sub total before redeeming the coupon or discount moreover, select the option “none” for no restriction for every payment method, admin will find this setting – ‘ payment method disable rule ’, which contains three options namely none , greater or equal to , and less or equal to admin can set different amounts in different payment methods as per their business model the disabled payment methods will be displayed on the ‘ express checkout payment page ’ and ‘ direct payment page ’ can i map payment status according to my payment method? if yes, then how? can i map payment status according to my payment method? if yes, then how? yes, you can map payment status according to the payment methods to enable this facility, navigate to the admin >> store configuration >> site setting >> store configuration tab search “ payment status ” and enable the feature once enabled, you will find the payment status field on the payment method configuration page where you can map the status according to the payment method can i set processing fees for payment methods? can i set processing fees for payment methods? yes, you can set processing fees for payment methods to enable/disable the processing fees configuration navigate to the admin >> store configuration >> site setting >> store configuration tab and search payment processing fees now, you will be able to find the processing fees configuration from the admin panel >> store configurations >> payment methods >> processing fees configuration (top right corner) how does the refund work in my system? how does the refund work in my system? from onprintshop (admin) you can create partial and full refunds check out the order cancellation and refund policy of onprintshop for third party payment methods, if the payment gateway integrated provides refund api and the integration is feasible with our onprintshop system then we’ll do the integration and you can do refunds currency currency does ops support my currency? does ops support my currency? yes, the onprintshop system supports all types of currencies you can add any currency to your store from store configuration >> site setting >> currency understand how you can add currencies into your system and how customers can access them can i select multiple currencies for my store? can i select multiple currencies for my store? yes, you can select multiple currencies for your print store just enable the currency’s status and they’ll be displayed at the front store to show the currency widget in the left sidebar, go to store configuration >> sidebar management >> side bar widget here, enable the currency widget and all the currencies added, to the store will be displayed if there are multiple currencies added, then the conversions will be done in real time at the front store (depending upon the conversion rates added by admin) admin will see pricing data in the default currency can we setup auto detect currency & language based on ip? can we setup auto detect currency & language based on ip? yes, you can setup auto detection of currency and language based on the ip with our "auto currency and language" external services, you can configure the currency and languages associated with a country in the ipstack integration docid\ lgyzvcvlsipw6r2zslcpa , you need to select the service name ( ipstack ) from the select service name drop down, enter the access key and add the country, currency and languages once you configure this and enable the service, the system will auto detect the country for the logged in user based on their ip addresses and show the respective currency and language throughout the front store