Frequently Asked Questions
Product Management
10min
can i sell non printing products in my store? can i sell non printing products in my store? yes, you can sell non printing products i e ready to sell products such as backpacks, pen stands, card holders, etc in your store, also known as pre defined products learn to configure pre defined products can i create an associate product? if yes, then how? can i create an associate product? if yes, then how? yes, you can create an associate product learn how to create an associate product how can i manage the navigation menu of products? how can i manage the navigation menu of products? you can set a header link for the list of all products for proper navigation of products to set the link, go to the store personalization >> links – header/footer >> menu link – product you can set the links as – submenu, mega menu, etc how to set products coming on the landing pages i e home pages? how to set products coming on the landing pages i e home pages? to set the product on the home page, enable the setting display at home page while adding the product the setting is available under the edit >> configuration section of every product to manage the number of products to be displayed on the home page, check site settings ; no of products to be displayed on homepage – front and no of products to be displayed in each row on homepage – front can we show additional options images in the price calculator in the form of a grid view instead of scrolling images? can we show additional options images in the price calculator in the form of a grid view instead of scrolling images? we do not have this feature at the moment but, we can take it as a good suggestion for future upgrades under the visual price calculator view options how to bind product images with product options? how to bind product images with product options? to achieve this image binding feature, we have provided a configuration setting option in the admin >> product >> select any product >> ‘action’ drop down >> gallery >> gallery setting from the ‘gallery setting’ screen, select the “ attribute wise ” and click on the save button depending on the option selected from the drop down, admin will be allowed to update the image gallery and bind the images the option drop down will enlist all the additional option attributes selected from the gallery settings this image binding has several rules and limitations that you will come across while uploading the image for each additional option attribute how to add a quick checkout button? how to add a quick checkout button? a quick checkout button can be added product category wise for every product category created you’ll find a setting – add to cart refer to product category and check product category details the quick check button – add to cart will be displayed only for the predefined products for pre defined products with no additional options, a quantity textbox will be displayed for pre defined products with additional options, a pop up will open with all the options details can we show template designs in multiple rows on the product page? can we show template designs in multiple rows on the product page? no, you can only show product templates in a single row on the product page can we configure the size range in decimal values for custom size products? can we configure the size range in decimal values for custom size products? yes, entering the size for the custom size products has been improved by allowing the admin to set the size range in float values (decimal points) is there any facility or feature using which we can display the price for one unit of the product on the front store? if yes, then how? is there any facility or feature using which we can display the price for one unit of the product on the front store? if yes, then how? yes, with a product set called “start price” you can display the product price for one unit on the product listing page of your store learn to set up and display the start price on your store can we set different pricing for the same product for the different store departments? can we set different pricing for the same product for the different store departments? no, it is not possible to set different pricing for the same product for the different store departments can i create a combined option price for master product options? can i create a combined option price for master product options? yes, you can create a combined option price for master product options can i add designer costs if customers want to hire our designer? if yes, then how? can i add designer costs if customers want to hire our designer? if yes, then how? yes, we offer the facility to add the price for “hire a designer” please follow the below steps to enable the hire a designer and to put a price for hire a designer go to the admin >> product >> action menu >> edit tab locate “product type” under the configuration section and tick the checkbox for the “hire designer” option now, move to the settings >> pricing tab , locate “hire designer cost” and enter the price in the given space note the designer cost will be fixed & not per hour can we export the current existing product of our website in an excel sheet? can we export the current existing product of our website in an excel sheet? no, currently there is no provision to export the products from the admin panel note you can request the ops technical team for this functionality and after checking the feasibility, the team will revert i want to change the labels for product size and quantity can i do that? and if yes then, from where? i want to change the labels for product size and quantity can i do that? and if yes then, from where? yes, you can the labels for product size, product quantity, browse design, and other fields for this, you need to navigate to the admin panel >> product management >> product >> action & setting tab in the settings tab, move to the product label personalization tab where you can change or customize the label name as per your website theme can we create an additional option for just admin reference? can we create an additional option for just admin reference? yes, we are offering a new product option type, “admin only” to serve the purpose of product options only for price calculation and not to display to your customers if you have a process that includes some additional cost in completing the order like creasing, cutting, etc then, while creating the new product option, you can select the “admin only” from the type drop down this product option type will not be displayed to the customer on the front end as this is for admin use only how can we create multiple designer rules for a single product? how can we create multiple designer rules for a single product? from the v9 0 0 release, you have the facility to create multiple designer rules i e you can create more than one hide/show designer rule using the new “add” button added in the designer rules screen is it possible to have product wise cut off time as well as production days? is it possible to have product wise cut off time as well as production days? yes, it is possible to set up product wise cut off time and production days can i assign a shipping method product wise? how? can i assign a shipping method product wise? how? yes, you can add a shipping method product wise from ops v9 1, the admin will have the provision to assign shipping methods based on the selected products with this functionality, the admin will have 3 options all products include specific products exclude specific products learn how you can assign product wise shipping methods