Important Configurations

SMTP Setup

6min

SMTP (Simple Mail Transfer Protocol) is a push protocol to send emails. It helps servers communicate and facilitates the delivery of an email message. It verifies the configuration of the computer from where the email is sent with a follow-up of the successfully delivered email.

At OnPrintShop, we provide your SMTP setting on our server. This means all the emails sent from your storefront to your customers, clients, etc. will be delivered using your own SMTP.

There are numerous advantages of having your SMTP server; to list a few are –

  • It will become very easy to control the delivered emails from your storefront.
  • SMTP servers will save your emails from landing in the spam box or junk box of the receiver.
  • You get the flexibility to send more emails per day without any email bouncing back.
  • SMTP servers save your email from being marked spam.

To set up your SMTP server, you need to gather the following information -

  • SMTP Username
  • SMTP Password
  • SMTP Port
  • SMTP Hostname

You can get the above information from the ultimate SMTP guides –

In case you are configuring Gmail SMTP and you face any challenges in the "Create App Password" stage then, you can refer to this Google Help.

After gathering all the required data there is a need to integrate SMTP into the Admin panel.

Read below a systematic guide to integrating SMTP into your OnPrintShop website.

1. Configuration of SMTP details into Admin Panel

For Admin Panel Configuration, navigate to the Admin >> Content Management >> Email/SMS Notification >> Email Configuration button (top right corner):

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2. Add New Connection

  • On the email configuration page click on the Add Connection button at the top right corner:
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  • On the Add Connection page, enter the collected data from SMTP service providers.
  • Enter the title, hostname, port number, username, and password.
  • Click on the Save & Back.
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After a successful connection, you will be able to send an email from your SMTP server.

In case of any query or failure, contact the OnPrintShop support team at [email protected]