Help Template

overview & purpose the help template tab allows the admin to upload reference design files that guide customers in preparing their artwork correctly these templates help customers follow the correct format, maintain proper margins and bleed areas, and align their design according to the product specifications for example, if you are selling business cards (3 5 x 2 inches) , the help template can show safe margin area bleed area (e g , 3 mm extra space) trim lines design guidelines similarly, for products like brochures, flyers, or packaging boxes , the template can include fold lines, cutter guides, or material thickness indications to ensure accurate printing output these templates are available to customers on the product information page the product upload center page this ensures customers can download the correct reference file before uploading their final artwork configuration to configure a help template, navigate to the help template tab and click on the add button to create a new template for the selected product first, select the product size for which the template should be applicable if a product is available in multiple sizes (such as a4, a5, and a6), you can upload separate templates for each size to ensure customers download the correct file based on their selection next, choose the appropriate template type the system supports multiple file formats, including pdf, doc, ai, psd, eps, cdr, pub, and indd the file type should be selected based on the tools your customers commonly use for instance, if most customers design in adobe illustrator, uploading an ai file with properly structured layers and guidelines would be beneficial alternatively, a pdf template may be more suitable for broader accessibility in the template title field, enter a clear and descriptive name that will be visible to customers for example, “a4 flyer design template” or “business card print ready template ” note if you want the product size to be displayed dynamically within the title, you can use %s in the title field the system will automatically replace it with the selected product size the duplicate product option allows you to assign the same help template to other duplicate products, if applicable this eliminates the need to upload the same file multiple times when similar products share identical specifications finally, upload the template file in the supported format based on your selected template type note the system comes pre built with sample help template files you may either modify these existing templates to match your specifications or upload entirely new templates according to your business requirements by properly configuring help templates, you ensure customers submit artwork in the correct format, significantly reducing production errors and improving overall workflow efficiency