Manage Customer Address
The OnPrintShop system allows you to manage the Address Book of your customers. Customers can add multiple addresses from the My Account >> Shipping Address.
In addition, Admin can manage the addresses of customers from Admin Panel. You can add one address at a time or import bulk address using an excel file.
To Add or Edit Customer’s Address
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- From the OnPrintShop Admin, go to the Customers >> Website Customers.
- Click on the Action Menu of the customer you want to manage address for.
- Select the Manage Address option.
Note: If an address is set as default or is entered by the customer while filling the Sign-Up form then the system will not allow the Admin to delete such addresses.
- Search for any address or import and print the address list.
Add new address from Add Address section. Fill in the fields and click on the Save button.
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Import bulk customer addresses using an excel sheet.
- To bulk import addresses, go to the Customer >> Website >> Import Address (top right corner).
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- Complete the 3-step procedure to import bulk addresses.
- At the first step, download the sample excel file.
- The excel file has a row of sample data already filled.
- In the Fill up data & Help section, follow the guidelines to fill data in each column.
- Complete the excel file.
Note: Make sure the Email column matches with the email entered for your website customers. If the system finds a new customer's entry, then it will skip the record.
- In the third step, upload the excel file.
- The system maps the data and shows Imported Data History.
- The summary will display the skipped records and highlight the column entry.
- Click on the 'Import' and transfer all the new added addresses into the system.