Manage Customer Address
The OnPrintShop system allows you to manage the Address Book of your customers. Customers can add multiple addresses from the My Account >> Shipping Address.
In addition, Admin can manage the addresses of customers from Admin Panel. You can add one address at a time or import bulk address using an excel file.
To Add or Edit Customer’s Address
- From the OnPrintShop Admin, go to the Customers >> Website Customers.
- Click on the Action Menu of the customer you want to manage address for.
- Select the Manage Address option.
Note: If an address is set as default or is entered by the customer while filling the Sign-Up form then the system will not allow the Admin to delete such addresses.
- Search for any address or import and print the address list.
Add new address from Add Address section. Fill in the fields and click on the Save button.
Import bulk customer addresses using an excel sheet.
- To bulk import addresses, go to the Customer >> Website >> Import Address (top right corner).
- Complete the 3-step procedure to import bulk addresses.
- At the first step, download the sample excel file.
- The excel file has a row of sample data already filled.
- In the Fill up data & Help section, follow the guidelines to fill data in each column.
- Complete the excel file.
Note: Make sure the Email column matches with the email entered for your website customers. If the system finds a new customer's entry, then it will skip the record.
- In the third step, upload the excel file.
- The system maps the data and shows Imported Data History.
- The summary will display the skipped records and highlight the column entry.
- Click on the 'Import' and transfer all the new added addresses into the system.