Pay On Balance

Offering customers a Pay on Balance account is a great way to improve customer retention. Admin can issue Pay on Balance right from the Admin Panel by enabling the Pay on Account toggle. There are certain advantages of giving Pay on Balance:

Enable or disable the Add Pay on Balance facility from the Admin Panel (this will allow customers to add/recharge their pay on account).

For this, go to the Admin panel >> Store Configurations >> Settings >> search "Enable Pay on Balance for Default Store Customer at Front Side?" >> Select "Yes" option from dropdown >> Click on 'Save'

To assign pay on balance to a customer

Go to the Customers >> Website Customers >> Action dropdown >> 'Edit'. Under Customer Settings enable the 'Pay On Account' toggle and specify the pay on limit as desired.

When a customer logs in into its account, they can see their Pay on Balance under My Account >> Pay on Account History section.

Account Example:

In addition, the customer can add top-up into their Pay on Account using the 'Add Pay On Balance' button.

Payment Page Example

When a customer will check out with their account, they will get a 'Pay On Account' option to use their Pay on Account balance to pay for their order or pay with an alternative payment method and save their Pay on Account balance for future use.

To check Pay on Balance History of your customers, go to Admin >> Customers >> Website Customers >> Action >> Manage Pay On Account >> ‘Pay on Balance History' button (top right corner)

This will show all the completed transactions (of recharge or top-up) done by customers in their Pay on Account.

This option allows you to add a certain percentage as an award.