Orders, Quotes & Customers
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Managing Customers
Pricing Tiers
6 min
overview & purpose the pricing tiers feature allows admins to create and manage different pricing tiers for customers, apply markups at both master and custom levels, and link these tiers to user groups for automated pricing behavior this helps streamline pricing management across multiple customers and products configuration all pricing tiers are managed from the pricing tiers screen, which can be accessed from the website customers listing page pricing tier dashboard this pricing tiers screen displays a list of all existing tiers along with their names, markup types (custom or master), and the number of product level overrides from here, admins can create new tiers, edit existing ones, delete those no longer needed, or duplicate a tier to save time the duplicate option opens the tier in the manage tier popup with all fields pre filled, allowing small edits to quickly set up a new tier a shortcut button is also available to open the markup master screen in an iframe, making it easy to manage markup entries without leaving the page create markup master to start with, click on the markup master button and in the pop up, create the markup master (fixed or dynamic) to be further used in creating the pricing tiers the steps to create the markup master are similar to the existing system feature, with the new facility to add negative values to provide a discount add new pricing tier to add a new pricing tier, click on the add button add the basic information, such as the tier name, the user group for which you are creating this tier, and manage the status under the markup configuration section, assign the markup from the master you have created, or you can set up a custom markup for this tier you can also set up product specific overrides, where you can assign different markup rules to selected products these overrides can be added or removed dynamically to fine tune pricing at the product level once done, save all your configurations, and the added pricing tier will be displayed on the listing page map pricing tiers with user group you can add or edit the existing user group to apply the pricing tiers to do this, click on the user group button from the top right corner of the pricing tiers listing page to access the pop up screen this screen lets the admin map a user group to a specific pricing tier any customer assigned to that group will automatically inherit the markup rules from the selected tier, ensuring consistent pricing for all group members once everything is set up, the system automatically applies pricing rules at the time of product browsing when a customer logs in, the system identifies their user group, retrieves the assigned pricing tier, and applies the corresponding markup to the product subtotal