How to Configure a Promotional Product?
9 min
overview promotional products are specialized items that allow customers to personalize specific areas while providing real time previews unlike standard products, they offer features like restricted design areas, simplified designer settings, and, for certain items, wrap around preview options common examples include t shirts, mugs, pens, and bottles , where personalization enhances branding or makes a gift more meaningful purpose this guide helps store admins configure promotional products such as t shirts and mugs (wrap around products) so that customers can create custom designs accurately, while maintaining a smooth, realistic preview experience prerequisites ensure the product is already created as a printing product with pricing, sizes, options, and gallery configured recommended for items commonly used in corporate gifting, events, or personalized merchandise step by step configuration watch the video tutorial for a quick overview of the configuration process follow the step wise guide below for the complete configuration product configuration configure product t shirt example use case a company orders custom t shirts for a conference the front displays the logo, the back shows the event tagline, and the sleeve areas include sponsor logos admin ensures each section’s printable area is restricted so customers cannot design outside permitted zones open the t shirt product in the admin panel and navigate to the promotional tab set the preview type to promotional upload background images for each printable section front, back, left sleeve, right sleeve define the printable areas using the settings icon for accurate placement assign colors, either by binding to additional options or manually for detailed steps, see the docid\ mphxaxripxxlg12yqioii configuration configure product mug (wrap around product) example use case a gift shop offers mugs for birthdays and corporate gifts customers can wrap a photo around the mug while keeping the handle area blank admin sets the correct wrap around printable area to ensure the design displays properly in the designer studio open the mug product in the promotional tab set preview type = promotional to enable wrap around preview upload a transparent wrap around background image define the printable area along the full mug surface add color variants and optional additional background images for customer choice for detailed steps, see the docid\ mphxaxripxxlg12yqioii configuration create product templates you can create promotional product templates in multiple ways based on your workflow needs from the templates section of the admin panel admins can docid l0fx9xz5bxrdszvevvqc for full creative control, create a new version from master templates to maintain consistency across products, or docid\ ee2yf3deyqy4tdfgv2esh to reuse proven layouts quickly these options enable easy template creation while ensuring a consistent and efficient design experience for customers in the designer studio assign preview model once the promotional product configuration is complete, the final step is to docid\ iae9fd0whdgubsg9lzmm to the product you can configure the product preview in 2d and 3d from the real preview section, where the assigned preview model renders the customer’s design on a realistic product mockup inside the designer studio for an accurate, real time visualization before checkout by mapping the design area to a realistic product mockup—such as a flat view for apparel or a wrap around view for items like mugs or bottles—you enable customers to see an accurate, real time preview of their artwork this step is essential for delivering a true “what you see is what you get” experience, helping customers visualize the final output clearly before proceeding to checkout best practices use transparent background images for accurate color overlays keep printable areas consistent across sizes to avoid design distortion test wrap around previews for curved products like mugs and bottles testing & validation confirm all printable areas are correctly defined for every section for flat products, test switching between the different pages or personalization areas for wrap around products, rotate the product in designer studio to ensure correct display verify colors, margins, and personalization features work as expected conduct a sample order test for end to end validation