Reviews

Setup Stamped.io

13min

Overview & Purpose:

Stamped.io is a third-party application, which helps you collect site reviews, product reviews, and ratings. With this, you can increase social proof and showcase customer experiences to compel buying actions.

Integrate Stamped.io on your OnPrintShop store to increase traffic and sales.

Some great features of Stamped.io that you can enjoy on your OnPrintShop website –

  • Reviews Generation – Get authentic customer reviews effortlessly with our proprietary in-email review request form.
  • On-site Customer Reviews – Build trust and social proof by displaying your reviews with our optimized on-site display widgets, showcasing your UGC at crucial conversion pages.
  • Visual Reviews – Collect and showcase visually appealing photo and video reviews of happy customers using your products in real-life.
  • Social Sharing – Connect with your socially savvy customers with our integrated social features and automatically share your best reviews on your social pages.
  • Retention & Increase AOV – Reward your customers with coupons to encourage reviews and turn one-time customers to repeat customers and life-long fans.
  • Social Marketing – Create retargeting ads on Instagram & Facebook and showcase positive experiences to re-engage recent visitors.
  • Reviews on Google – Rise above the competition, enable rich snippets for search results & push your product ratings in Google Ads and Shopping.

Note: Not all the features listed are free. Most of the features are paid for, you can avail of them by purchasing monthly plans provided by Stamped.

How to integrate:

Read the below systematic guide to integrate Stamped.io on your OnPrintShop website.

1. Sign up/Login into Stamped.io

Visit the Stamped.io website and signup (if you are not already registered), or log in using your email and password:

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2. Get API Key

Once you log in you’ll be able to see the Stamped.io dashboard. Click on the Settings available on the Left Panel:

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From the Settings page, locate API Keys under the INTEGRATIONS section:



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From here, copy the API Key Public, API Key Private, and Store Hash.

3. Integration in to Admin Panel

For the integration in the Admin Panel, go to Admin Panel >> Store Configuration >> External Service Settings >> Reviews tab >> Stamped.io >> Enable the toggle >> Edit:

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Note: There are two other reviewing systems apart from Stamped.io, so only one review API can be enabled at a time.

This will take you to the Settings page:

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Enter the details as per below:

  • API Key: enter the API Key Public you saved in the above step.
  • Secret Token: enter the saved API Key Private in the above step.
  • Store ID: enter the Store Hash saved in the above step.
  • Select Location: Set the location as Footer to display the ratings.
  • Enable star ratings for product listing page: Enable this setting to display the star ratings on the Product listing page.
  • Enable Mail after Purchase: Enable this setting to send mail after every purchase.
  • Interval Days: Set the number of days after which the review request email will be sent to the customers.
  • Show product ratings besides product page heading: Enable this setting to display the product ratings beside the product page heading.
  • Save the settings.

This will enable the following –

Star rating on product listing page:

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Product Review of Product Info page:

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At the front end, customers will be able to see the star rating of any products based on the reviews shared. Also, they can write a new review using the Write a Review button. They can also share and like/dislike the review.

Automatic Email Request Review Request

You can request your customers for the product review after the order is completed. For this setup the review mail from Stamped.io Dashboard >> Queue >> Settings:

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This will take you to the Customize >> Reviews:

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Click on the Review Request Sequence:

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This is the email template to request a product review from the user.

  • Enable the ‘Enable Review Requests’ toggle.
  • Select the Interval (days) and when the email should be sent.
  • Change subject and body if required, you can add HTML code in the body or edit the text using tools provided.
  • Save the changes made.

From the right side of the screen, you can check how your content will look in the email:

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You can check the desktop view and mobile view of your template. Using the Send Test button you can send a test email.

Auto-publish

After receiving the reviews, you can auto-publish them using the Auto-publish feature from the customize reviews section:

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Click on the Auto-Publish:

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Enable the toggle, and enter the star ratings that you want to be published automatically.

Other services by Stamped.io

On the left panel, you’ll come across several other features and services provided by Stamped.io:

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You can explore the services, buy them, etc. Some of the major services are –

Settings

From this section you can set and manage the following settings:

  • General Email Settings: Set yours from email content, subject, and other options. You can also include social icons in the footer of all the emails and set a link from here.
  • Social Accounts: Connect your social accounts to enable Social Push.
  • Facebook Reviews Tab: Add a "Reviews" tab to your Facebook page, showcase reviews to increase social proof.
  • Social Push Settings: Share reviews to your connected Social Pages.
  • Emails exclusion: Exclude customers from receiving emails using exclusion rules.
  • Social push exclusion: Exclude products from social push using exclusion rules.
  • Profanity filter: Choose whether to censor all profanities found in reviews and questions & answers.
  • Product Groups: Share Reviews and Q&As on multiple products by creating a product group.
  • Layouts: Customize the email templates with full control over the HTML codes.
  • SPF/DKIM records: Authenticate your from address domain to improve email deliverability.

SEO

Product Rich Snippets – Featured pages that have snippets already rank in the top 10 of Google Search. There is a correlation between the high search engine results page (SERP) position and having rich snippet results. If you need any assistance with setup, contact the Stamped.io technical team.

Customize

You can customize reviews, set email sequences, put custom fonts, add photos and videos, and more. Similarly, you can customize checkout reviews, questions, and answers, thank you page, and more.

Coupon Incentives

You can give coupon incentives to your customers. it encourages your customers to write and share their reviews. Also, give them the reason to return to your store to redeem the coupon on their next purchase. Know more.